Fidelis Service
Local Service You Can Trust.

Providing quality, timely service to Minnesota & Western Wisconsin for nearly three decades.

Fidelis Medical Company:
Your Trusted Partner in Medical Equipment Solutions


As a trusted partner for hospitals and surgery centers in Minnesota and Northwestern Wisconsin for over 20 years, Fidelis Medical  understands the criticality of equipment uptime in providing quality patient care. We specialize in designing and delivering infrastructure solutions to ensure continuous equipment operation. From initial introduction to installation, clinical training, and ongoing support, we are committed to meeting your needs.

Our Services


1. Planning/Design

Fidelis Medical collaborates closely with physicians, clinicians, facilities staff, and A/E consultants to develop designs and configurations that align with your clinical objectives, budget, and building parameters.

2. Project Management

We provide end-to-end project management, ensuring continuity and deep understanding of your project’s unique aspects, which can be challenging to achieve with non-local staff.

3. Equipment Service and Maintenance

Fidelis employs its own Skytron trained/certified service technicians who install your equipment and provide preventive maintenance and service as needed. We handle the initialization of all Skytron equipment and prepare the necessary documentation to comply with OEM and FDA requirements.

  • Total Cost of Ownership (TCO) programs
  • Preventive Maintenance programs
  • Loaner and rental equipment
  • Refurbished equipment
  • Emergency and repair services

4. Clinical User Training

Our representatives offer in-service training for physicians, clinical staff, and IT staff during the implementation of new installations. We also provide ongoing refresher training upon request.

5. Maintenance Training

Fidelis technicians can provide first responder service training to hospital maintenance and biomed staff to assist with urgent service requirements if needed.